Privacy Policy
This policy explains what personal information Precision Labelling, a division of Recognition ID (ABN 19 754 802 731), collects through this website and how we handle it, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What we collect
When you submit a quote request, sample pack request, or order through this site, we collect the information you provide — typically your name, company, email address, phone number, delivery address, and details about the labels or signage you need, including any artwork or files you attach. We do not collect payment card details through this site.
2. How we use it
We use this information to prepare quotes, process orders, arrange delivery, and communicate with you about your enquiry or order. We may also use your contact details to follow up on a quote or send something you've specifically asked for, such as a sample pack.
3. Sharing and third parties
We don't sell your information. We share it only where necessary to fulfil your order or run this site — for example, with our website and forms hosting provider (Netlify), our couriers, and our accounting and invoicing software. These providers only use your information to perform the service we've engaged them for.
4. Cookies and analytics
This site embeds a Google Map on our Contact page, which may set cookies in line with Google's own privacy practices. Beyond this, we do not currently use tracking or analytics cookies. If that changes, we'll update this policy.
5. Data security
We take reasonable steps to protect the information you give us from misuse, loss and unauthorised access, including relying on our hosting and form providers' own security measures. No method of transmission over the internet is completely secure, and we can't guarantee absolute security.
6. Your rights and access
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete information we no longer need for legitimate business purposes such as order records. To make a request, contact us using the details below.
7. Contact us about privacy
For any question about this policy or your personal information, contact us at sales@precisionlabelling.com.au.